So like the true self-destructive person I am, I couldn't leave well enough alone. I responded to an email in my inbox from my manager and did the thing I wasn't sure I still wanted to do.
In a moment of temporary insanity I asked if it would be easier for her and her #2 if I did all the trainings. She jumped on that within minutes.
Fail. You failed the test, woman! And with that - there's no turning back. I can't stay here. I can't stay in a place where it's acceptable to dump 6 weeks worth of work on someone at the drop of a hat. Unacceptable.
It's 5:42pm, and I haven't even begun the tasks I need to do just today to start prepping for this 6-Week Training.
At the very least I'm asking for a raise - either at our next 1:1 or after the training starts. There is one on Thursday.
I was a little excited to be able to show off some training skills. I doubt the agents will appreciate it - do learners ever care? But hopefully it'll impress my manager.
Then in the kitchen as I was stuffing myself with emotional eats, I had a moment of clarity. This is probably why #2 just lets things slip. If she's been dealing with this madness for the 6 months before I got here, then she's probably had enough. As I was typing this, I was thinking it had been longer, but technically, when they were transitioning the vendor they were still 14 strong I believe - am I wrong on that?
My timeline says she didn't get the role until Dec 2019, so really she wouldn't have been overworked prior to that. So I don't know then.
But I did feel a little bit of compassion for her.
Anyway soon after my manager agreed to let me take on this burden on a moment's notice, I logged on to my personal email and sent an email to one of my old managers from Call Center #1 just casually mentioning to let me know if there are any openings.
Surprise, surprise! I have a phone screening invite for next Monday for a job I applied for last night. Wowzers. So that was exciting and immediately un-exciting because I know better than to get excited. Oh well.
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